Deborah Szebeko, director of thinkpublic has published an article in this week’s Health Service Journal (HSJ) to argue this very point.
Detailing Deborah’s experiences of a designer working in health, the article highlights why design is important in healthcare improvement and how thinkpublic use design to “aid a better understanding of the people who use and provide services, then offers a range of tools and processes to support working together to develop and make improvements.”
The full article is available at: www.hsj.co.uk