Champions for the community – and the taxpayer
The Guardian, September 2011
Read about how our Community Coach volunteers are helping local families to become more self-sufficient and so reducing the reliance on public services.
Ivo Gormley, Re-designing Public Services
Public Service , July 2011
Ivo Gormley writes about how whether its growing problems of health, housing and employment, radical new models are needed in which the public will have a bigger role to play.
Francis Clarke, What is the best way to support Britain’s newest demographic?
The Guardian, July 2011
Francis Clarke writes about how young grandparents and teenage families require tailored help and guidance, not services that suggest they are a problem.
Deborah Szebeko: Social Enterprise and the Big Society
Public Service, April 2011
Deborah writes about how social enterprise thinking can play a significant role in mobilising the public.
Ella Britton: Reshaping service delivery to put humanity at the heart of public services
HSJ, March 2011
Ella Britton writes for HSJ talking about how public services need to put humanity at the heart of delivering services.
Deborah Szebeko, Design Indaba: Design it seems, is where the heart is
Mail & Guardian, March 2011
If the Design Indaba offers a glimpse into the zeitgeist, the most exciting themes on day one of the conference were about designs that will make a real difference in people’s lives, and learning to speak — and love — a local architectural language.
Deborah Szebeko, Thinking beyond the label
Public Service , February 2011
Deborah Szebeko examines how the big society can move from rhetoric to reality within the community.
Ella Britton, Looking deep into communities as the solution to deep budget cuts
Social Enterprise, February 2011
Ella Britton speaks about the role that individuals and communities can to play in developing innovative and effective public services.
Deborah Szebeko, Leading Questions
The Guardian, February 2011
Deborah Szebeko is interviewed by Jane Dudman about thinkpublic for Leading Questions in Society Guardian.
Jess Okeeffe in The Times
The Times, January 2011
Jess writes into The Times about why local authorities need to involve vulnerable families in making decisions about cuts.
Prototyping Public Services
Guardian Public, January 2011
Deborah talks about how using the design-led approach of prototyping can mean innovative ideas can be rapidly tested and problems identified before a costly pilot.
Point of contact
The Guardian Public, 7 July 2010
Deborah writes about how service improvement and doing more for less will only be a success if frontline staff are first of all given the tools to be more creative in their dealings with users and also building confidence to engage more with clients.
Public services face doing more with less
Society Guardian, 7 July 2010
Deborah talks to Society Guardian about doing more with less in the public services and how a key part of this is encouraging more active citizens through co-design.
Dementia sufferers benefit from person-centred public services
Society Guardian, 7 July 2010
Dementia Advisors is a service that makes a difference by signposting dementia services, care and also social activities to help connect people with dementia with local communities. Having launched just this year, Dementia Advisors is already making a big impact as reported in the Guardian.
Designers want to be part of David Cameron’s ‘big society’
Design Week, 29 July 2010
Deborah speaks to Design Week about thinkpublic’s work and projects that respond to the UK Government’s vision for a Big Society.
A time for social enterprise
Guardian, 11 May 2010
Deborah talks to the Guardian about how we can work with politicians of all persuasions.
YouCanKingston, Creative Review Annual 2010
Creative Review Annual, 2010
thinkpublic’s health consultation project YouCanKingston was selected for the Creative Review Annual 2010. The Annual showcases the world’s finest creative work and is selected by a panel of leading design and advertising experts.
Co-design of products and services
IdeaConnection, October 2009
Deborah Szebeko speaks to IdeaConnection about co-designing products and services.
NESTA report sets out the principles of co-production
Design Week, January 2010
thinkpublic comment on NESTA’s report on co-production
Big ideas
newdesign magazine, January 2009
newdesign profiles thinkpublic and Deborah Szebeko. The article draws attention to thinkpublic’s unique position in the public sector in ‘applying design models and processes to a range of contexts to encourage improvement’ using our projects Journeys to Health, Alzheimer100 and ithinkpublic to illustrate how we have been doing this.
Why encouraging NHS staff to think differently is good for the nation’s health
Design Council Magazine, April 2008
thinkpublic’s work with the NHS Institute for Innovation and Improvement features in this article. It focuses on thinkpublic’s work with the Luton and Dunstable Hospital on the first Experienced Based Design (EBD) project.
RSA: User Centered Design
RSA Journal, January 2008
This RSA Journal features thinkpublic projects The Real Work Experience and Clinic To Go and the RSA’s Design Directions projects thinkpublic were involved with.
Connect with the idea that design makes the difference
The Daily Telegraph’s Public Life, October 2007
Founder of thinkpublic Deborah Szebeko was profiled in The Daily Telegraph’s Public Life section, which features people working in interesting roles across the public sector.
Alzheimer 100: A case study by the Design Council
Design Council online, 2008
Our Alzheimer100 project took a design-led approach to the problems experienced by people with dementia.
Service design: Holistic approach
Design Week, May 2007
thinkpublic was included in Design Week’s Top 100 Design Consultancy survey. The publication includes an article on the service design sector and highlights many of thinkpublic’s recent projects.