the co-design tool

Working together to improve healthcare experiences

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou (Poet)

It’s the small details that effect big changes and identifying them can be tough. The Co-Design Tool helps listen to patients, carers and healthcare professionals to help better understand how they feel about the services you provide. This produces emotive data and ideas that lead to co-designing improved healthcare experiences.

The Co-Design Tool is a digital service that enables you to ask your patients, carers and staff about things you want to better understand. The questions can gather qualitative, quantitative and emotive data that will help you know how people feel about your services. We then present this data in a visual way that’s easy to interpret and act upon. Then this data can be used to drive the co-design process.

The Co-design Tool can also be applied to other services beyond healthcare, if you would like to find out more please contact

thinkpublic bring a diverse global network of service designers, ethnographers, strategists and technologists that enable us to build a team around your project needs. Our team members bring unique expertise, emotional intelligence, playfulness and a passion for using design to improve healthcare services

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